Privacy

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

• Create an Account: Name, email address, phone number, business information
• Create Business Listings: Business name, address, contact information, service descriptions, photos, pricing
• Contact Us: Name, email, phone number, and message content
• Make Payments: Billing information (processed securely by third-party payment processors)

1.2 Information We Collect Automatically

When you visit our website, we automatically collect:

• Location Information: IP address-based location, GPS coordinates (with your permission)
• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, search queries, click patterns
• Cookies and Tracking: Session cookies, preference cookies, analytics cookies

1.3 Information from Third Parties

We may receive information from:

• Business license databases and verification services
• Payment processors
• Analytics and advertising partners
• Social media platforms (if you connect your accounts)

2. How We Use Your Information

2.1 Service Provision

• Display your business listings to potential customers
• Provide location-based search results
• Process payments and manage subscriptions
• Communicate with you about your account and services

2.2 Platform Improvement

• Analyze usage patterns to improve our services
• Personalize search results and recommendations
• Develop new features and functionality
• Conduct research and analytics

2.3 Communication

• Send service updates and important notices
• Provide customer support
• Send marketing communications (with your consent)
• Respond to inquiries and feedback

2.4 Legal and Safety

• Comply with legal obligations
• Prevent fraud and abuse
• Enforce our Terms of Use
• Protect the rights and safety of users

3. How We Share Your Information

3.1 Public Business Listings

Information in your business listing (name, contact info, services, photos) is publicly visible to help customers find and contact you.

3.2 Service Providers

We share information with trusted third parties who help us operate our platform:

• Payment processors (for billing and payments)
• Cloud hosting and storage providers
• Analytics and marketing tools
• Customer support systems

3.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal process or government requests
• Protect our rights or property
• Investigate potential violations
• Ensure user safety

3.4 Business Transfers

If Pool Service Finder is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

4.1 Types of Cookies

• Essential Cookies: Required for basic website functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our site
• Marketing Cookies: Used to show relevant advertisements

4.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications

6.2 Location Data

You can control location sharing through your device settings. We use location data to provide relevant search results and may store your location preferences.

6.3 Marketing Communications

You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us directly.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Information: Until you delete your account
• Business Listings: Until you remove them or delete your account
• Transaction Records: As required by law (typically 7 years)
• Analytics Data: Aggregated data may be retained indefinitely

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

9. International Data Transfers

Your information may be processed and stored in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt out of the sale of personal information
• Right to non-discriminatory treatment

Note: We do not sell personal information to third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@poolservicefinder.com
• Address: Pool Service Finder, Phoenix, AZ
• Phone: Available upon request

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This Privacy Policy is effective as of the date listed above and applies to all users of Pool Service Finder.